Frequently Asked Questions.
The questions we hear most about setup, data security and the commercial process.
Product and Setup
Do we need to install a device in the vehicle?
No. The core measurement runs on the driver’s phone. Add-on devices step in only where the phone cannot reach, and they still work through the phone.
Which phones does it work on?
The driver app works on iOS and Android phones.
How does setup work?
Setup starts when drivers download the app, and fleet managers follow everything from the fleet dashboard. No extra software development is needed.
Is driving recorded automatically?
In fleet use, recording can start automatically, and only the fleet can turn this off. Driving detected outside a shift is not recorded unless the driver agrees.
Which industries is it for?
Fleets, insurance, car rental, logistics, couriers, the public sector, municipalities and smart cities. Details are on the Industries page.
Does it work for two-wheelers?
Yes. Couriers and two-wheelers get a reading of their own.
Can we connect it to our own systems?
Yes. The infrastructure can connect to your own systems through an API or be offered under your brand as white label. See Integrations & API.
Data & Security
How is driver data protected?
In corporate use, a data processing agreement sets out roles and processing purposes. The rules are on the Data & Security page.
Are drivers informed?
Yes. Before measurement starts, drivers are told which data is processed and why, and the app asks openly for the permissions it uses.
How is data shared with insurers?
In Trust, driving history is shared only with the driver’s approval, and permission can be withdrawn at any time.
Do you hold an information security certificate?
Preparation for ISO/IEC 27001 certification is under way. Once certified, the scope and validity dates will be published on the Data & Security page.
Commercial Process
How is pricing set?
Pricing is quoted based on the number of vehicles and the products chosen. You can reach us through the demo request form.
Can we run a pilot?
Yes. The product is trialled in your own vehicles for a set period, with success criteria agreed at the start.
Can we become a partner?
For sales and channel partnerships, integrations, insurance and R&D collaboration, you can use the partnership form.